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Warranty & Product Issues
Your statutory rights and any EYE POWER commercial warranty are separate.
Your statutory rights
Under consumer law, you have statutory rights for faulty goods. These always apply and are never limited by anything on this page.
EYE POWER commercial warranty
Any voluntary commercial warranty offered by EYE POWER is additional to your statutory rights. Warranty details and durations are being finalised and will be published here.
Report a product issue
If you have a problem with your glasses, contact us with your order number and a description — photos help. We review every case and guide you to the right solution: repair, remake or replacement.
Report an issue